Refund Policy
Updated on August 16, 2026
alaninubirh wants customers to receive products in good condition and exactly as ordered. This Refund Policy explains when returns, replacements, store credits, and refunds may be approved.
Return Window
Return requests should be submitted within 30 days after delivery. Items must be unused, in their original packaging, and in resalable condition unless the item arrived damaged or incorrect.
Items That Cannot Be Returned
- Opened ingestible, consumable, or perishable products.
- Products showing signs of use, tampering, or missing original packaging.
- Gift cards, promotional items, and final-sale merchandise where marked.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or different from what you purchased, contact us promptly with your order number, a short description, and clear photos of the issue so we can review a replacement or refund.
Refund Method
Approved refunds are issued to the original payment method. Once processed, financial institutions may take additional business days to post the credit to your account.
Return Shipping
If a return is approved because of customer preference, the customer may be responsible for return shipping costs. If the issue resulted from our error or a product defect, we will work with you on an appropriate resolution.
Store Contact Details
Return and refund requests are handled by alaninubirh at 210 E 2nd St, Aberdeen, Washington, 98520, United States.
How to Start a Request
Email support@alaninubirh.shop or call 512-773-5150 with your order details to begin a refund or return review.