FAQ

Below are quick answers to common questions about shopping with alaninubirh.

How do I track my order?

Once your shipment is processed, tracking information is sent to the email address used at checkout.

Do you ship outside the United States?

At this time, the store is configured to ship to: US.

Can I change my shipping address after ordering?

If fulfillment has not started, we may be able to help. Contact us quickly after placing your order so we can review the request.

What if my package arrives damaged?

Please contact us with your order number and photos of the package and product so we can evaluate the best resolution.

How do returns work?

Return requests should be submitted within 30 days of delivery, and approved returns generally must be unused and in original packaging. Open consumable items are typically not eligible for return.

What payment methods do you accept?

You can use any payment methods shown during checkout. Available options may vary by location and device.

How can I contact the store?

Email support@alaninubirh.shop, call 512-773-5150, or mail us at 210 E 2nd St, Aberdeen, Washington, 98520, United States.